SULLY SNOW WEAR

Returns & Exchanges

Refund Policy

Our right of withdrawal policy is valid for 14 calendar days from the date of purchase. If you receive your order and are not satisfied for any reason, you can return the item for a refund. If more than 14 days have passed since your purchase, unfortunately we cannot offer you a refund.

Return + Exchange Address:
Mithatpaşa, Yılmaz Sokak, No:23 Daire: 2 Eyüpsultan/İstanbul Türkiye

Our Yurtiçi Kargo agreement code: Süleyman Atlı

For exchanges sent to us, the shipping cost of sending the items to our company is covered by us, provided that the return is sent via YURTİÇİ Kargo. Shipping costs for returns sent with other carriers are the responsibility of the customer.

Legal Notice — Distance Sales Agreement

ARTICLE 1 - PARTIES

SELLER
Trade Name: Sully Snow Wear
Mithatpaşa, Yılmaz Sokak, No:23 Daire: 2 Eyüpsultan/İstanbul Türkiye
Phone: +90 534 764 59 68
Seller Mersis No:
Seller Email Address: admin@sullysnowwear.com
Carrier the Buyer will use to send the Goods back to the Seller in case of return: "sullysnowwear.com"
Call Center: +90 534 764 59 68

BUYER
Name-Surname:
Address:
Phone:
Email:

ARTICLE 2 - SUBJECT AND SCOPE OF THE AGREEMENT

This Distance Sales Agreement (the "Agreement") has been prepared in accordance with Consumer Protection Law No. 6502 and the Regulation on Distance Contracts. The parties to this Agreement accept and declare that they know and understand their obligations and responsibilities arising from Consumer Protection Law No. 6502 and the Regulation on Distance Contracts under this agreement.

The subject of this Agreement is the determination of the rights and obligations of the parties, in accordance with Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, regarding the sale and delivery of the Goods/Services with the characteristics specified in the agreement, which the Buyer has ordered electronically from the website at the domain [sullysnowwear.com] (the "Website") belonging to the Seller ("sullysnowwear.com"), located at "Mithatpaşa, Yılmaz Sokak, No:23 Daire: 2 Eyüpsultan/İstanbul Türkiye". The conclusion of this Agreement does not prevent the performance of the website membership agreements that the parties have separately concluded with sullysnowwear.com, and the parties accept and declare that sullysnowwear.com is in no way a party to the sale of the Goods/Services subject to this Agreement and has no responsibility or commitment regarding the fulfilment of the parties' obligations under the agreement.

ARTICLE 3 - BASIC CHARACTERISTICS AND PRICE OF THE GOODS AND SERVICES (VAT INCLUDED)

Product Code and Name / Quantity / Seller Trade Name / Unit Price / Unit Discount / Coupon / Points / Total Sales Amount / Installment Difference / Total Amount Including VAT

Shipping - Domestic – Free shipping on orders of 250 TL and above

The announced prices and promises are valid until they are updated or changed. Prices announced for a limited period are valid until the end of the specified period.

Total product price excluding shipping:
Shipping fee:
Total price including shipping:
Payment method and plan:
Installment difference charged:
Interest rate used to calculate the installment difference:
Delivery Terms:
Delivery Address:
Person(s) to Receive the Delivery:

THE PRICE OF THE PRODUCT IN QUESTION IS COLLECTED FROM THE BUYER BY sullysnowwear.com ON BEHALF OF THE SELLER WITHIN THE SCOPE OF THE PAYMENT PROTECTION SYSTEM. BY PAYING THE PRICE OF THE GOODS BY CREDIT CARD OR CASH ON DELIVERY, THE BUYER WILL BE DEEMED TO HAVE PAID THE PRODUCT PRICE TO THE SELLER.

ARTICLE 4 - DELIVERY AND METHOD OF DELIVERY OF THE GOODS

The Agreement enters into force once approved electronically by the Buyer and is fulfilled when the Goods/Services purchased by the Buyer from the Seller are delivered to the Buyer. The Goods/Services will be delivered to the address and the authorized person(s) specified by the Buyer in the order form and in this Agreement.

ARTICLE 5 - DELIVERY COSTS AND PERFORMANCE

Unless otherwise stated, the delivery costs of the Goods are borne by the Buyer. If the Seller has declared on the Website that the delivery fee will be covered by the Seller, the delivery costs will be borne by the Seller. Delivery of the Goods is made within the committed period after payment is completed, provided that the Seller has stock available. Except where fulfilment of the ordered Goods/Services becomes impossible, the Seller delivers the Goods/Services within 30 (thirty) days of the order being placed by the Buyer. If for any reason the price of the Goods/Services is not paid by the Buyer or the payment is cancelled in the bank records, the Seller is deemed released from the obligation to deliver the Goods/Services. For orders cancelled by the Buyer after the Goods have been handed to the carrier by the Seller but before they are received by the Buyer, the Buyer is responsible for the shipping cost.

ARTICLE 6 - DECLARATIONS AND UNDERTAKINGS OF THE BUYER

The Buyer declares that they have read and are informed about the preliminary information uploaded by the Seller regarding the basic characteristics, sales price and payment method of the Goods/Services subject to the Agreement on the Website, as well as delivery and shipping costs, and that they have given the necessary confirmation electronically. As consumers, Buyers may submit their requests and complaints to the Seller contact details above and/or through the channels provided by the website. By confirming this Agreement and the Preliminary Information Form electronically, the Buyer confirms that they have obtained correctly and completely the information that the Seller must provide to the Buyer before distance contracts are concluded, including the address, the basic features of the ordered Goods/Services, the price of the Goods/Services including taxes, and the payment, delivery and delivery cost information.

If the Buyer accepts delivery from the carrier of Goods/Services that are damaged or defective (destroyed, broken, with torn packaging, etc.) without inspecting them before acceptance, the responsibility lies entirely with the Buyer. Goods/Services received by the Buyer from the carrier's employee will be deemed undamaged and intact. After delivery, responsibility for the Goods/Services and any damage lies with the Buyer.

If, after delivery of the Goods/Services, the relevant bank or financial institution does not pay the price of the Goods/Services to the Seller because the Buyer's credit card has been used unfairly or unlawfully by unauthorized persons through no fault of the Buyer, the Buyer is obliged to return the Goods/Services to the Seller within 3 (three) days, provided that they have been delivered to the Buyer. In this case, delivery costs are borne by the Buyer.

ARTICLE 7 - DECLARATIONS AND UNDERTAKINGS OF THE SELLER

The Seller is responsible for delivering the Goods/Services subject to the Agreement to the Buyer in accordance with consumer legislation, intact, complete, in line with the characteristics specified in the order and, if any, with warranty certificates and user manuals. If the Seller cannot deliver the Goods/Services within the period due to force majeure or extraordinary circumstances preventing transport, the Seller is obliged to notify the Buyer within 3 (three) days of becoming aware of the situation. If the Goods/Services are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if that person refuses the delivery.

ARTICLE 8 - RIGHT OF WITHDRAWAL

The Buyer may return the Goods/Services purchased by exercising the right of withdrawal within 14 (fourteen) days of the delivery date, provided that the product has not been used, without assuming any legal or criminal liability and without giving any reason. Notification of withdrawal and other notices relating to the Agreement will be sent through the contact channels belonging to the Seller and/or specified on the Website. SINCE sullysnowwear.com IS NOT A PARTY TO THIS DISTANCE SALES AGREEMENT, THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED AGAINST IT AND NO REFUND CAN BE REQUESTED FROM sullysnowwear.com. To exercise the right of withdrawal, notice must be given to the Seller within the period in accordance with the legislation and the right of withdrawal option on the Website.

Returns & Exchanges

Refund Policy

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Legal Notice — Distance Sales Agreement

ARTICLE 1 - PARTIES

ARTICLE 2 - SUBJECT AND SCOPE OF THE AGREEMENT

ARTICLE 3 - BASIC CHARACTERISTICS AND PRICE OF THE GOODS AND SERVICES (VAT INCLUDED)

ARTICLE 4 - DELIVERY AND METHOD OF DELIVERY OF THE GOODS

ARTICLE 5 - DELIVERY COSTS AND PERFORMANCE

ARTICLE 6 - DECLARATIONS AND UNDERTAKINGS OF THE BUYER

ARTICLE 7 - DECLARATIONS AND UNDERTAKINGS OF THE SELLER

ARTICLE 8 - RIGHT OF WITHDRAWAL

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